Terms of Service

    Last updated: April 2026

    These Terms of Service ("Terms") govern your access to and use of the services provided by 9555-2972 Québec inc., doing business as OTB Solutions ("Company", "we", "us", or "our"), including the Frugio mobile application and website (collectively, the "Services").

    By accessing or using the Services, you agree to be bound by these Terms.

    Table of Contents

    1. Eligibility
    2. Description of Services
    3. User Accounts
    4. Acceptable Use
    5. AI Disclaimer
    6. Payments and Refunds
    7. Third-Party Services & Affiliate Links
    8. Intellectual Property
    9. Privacy
    10. Termination
    11. Disclaimer of Warranties
    12. Limitation of Liability
    13. Legal Compliance
    14. Governing Law
    15. Changes to Terms
    16. Contact Information

    1. Eligibility

    You must be at least 18 years old (or the legal age in your jurisdiction) to use the Services.

    By using the Services, you represent and warrant that:

    • You meet this requirement
    • You have the legal capacity to enter into this agreement

    2. Description of Services

    Frugio provides:

    • AI-powered interior design tools
    • Image generation and analysis
    • Personalized design recommendations
    • Access to third-party products via affiliate links

    We do not sell products directly. Any purchases made through external links are handled by third-party providers.

    3. User Accounts

    To access certain features, you may need to create an account.

    You agree to:

    • Provide accurate and complete information
    • Keep your login credentials secure
    • Notify us of any unauthorized use

    You are responsible for all activity under your account.

    4. Acceptable Use

    You agree NOT to:

    • Use bots, scripts, or automation to generate excessive content
    • Attempt to overload, scrape, or reverse engineer the system
    • Use the Services for illegal purposes
    • Circumvent security measures
    • Abuse or exploit the AI system

    Any attempt to mass-generate designs using automation is strictly prohibited.

    5. AI Disclaimer

    Our Services use artificial intelligence.

    You acknowledge that:

    • Results may not be accurate or perfect
    • Outputs are suggestions only
    • You are responsible for how you use the results

    We are not liable for decisions made based on AI-generated content.

    6. Payments and Refunds

    Some features may be paid.

    If you purchase a service:

    • You are entitled to receive the service as described
    • If the service is not delivered, you may request a refund

    We do NOT handle refunds for third-party purchases (e.g., Amazon). Those must be handled directly with the third-party provider.

    7. Third-Party Services & Affiliate Links

    The Services may contain links to third-party websites.

    You acknowledge that:

    • We do not control third-party services
    • We are not responsible for their content, policies, or transactions
    • Your interactions with them are at your own risk

    8. Intellectual Property

    All content and technology within the Services are owned by us or our licensors.

    You may not:

    • Copy or redistribute content
    • Use our technology without permission

    9. Privacy

    Your use of the Services is also governed by our Privacy Policy.

    10. Termination

    We may suspend or terminate your access if you:

    • Violate these Terms
    • Abuse the system
    • Engage in prohibited behavior

    You may stop using the Services at any time.

    11. Disclaimer of Warranties

    The Services are provided "as is" and "as available".

    We do not guarantee:

    • Accuracy of AI outputs
    • Availability or uptime
    • Error-free performance

    12. Limitation of Liability

    To the maximum extent permitted by law:

    We are not liable for:

    • Indirect or consequential damages
    • Loss of data or profits
    • Issues arising from third-party services

    If you paid for a service, liability is limited to the amount you paid.

    13. Legal Compliance

    You agree to comply with all applicable laws and regulations.

    You may not use the Services if:

    • You are located in a restricted country
    • You are on a prohibited persons list

    14. Governing Law

    These Terms are governed by the laws of Canada.

    Any disputes will be resolved in Canadian courts.

    15. Changes to Terms

    We may update these Terms at any time.

    We will notify users of significant changes.

    Continued use = acceptance of updated Terms.

    16. Contact Information

    9555-2972 Québec inc. (OTB Solutions)
    305 76e Avenue, Montreal, Quebec, H8R2P7, Canada
    otbsols@gmail.com

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